Lucy products are intended only for adults of legal age (21+) to purchase tobacco products. To place an order on Lucy.co, customers must provide their name, permanent address, and a valid credit card. This information is verified by a third-party and
If you placed a subscription order, your first order will ship within 24 business hours of your purchase. Orders will be billed once a month thereafter unless you opt to make changes to your order frequency. Subscr…
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Subscription cancellations must be canceled no later than one day prior to your order process date. Once a charge is processed, your subscription cancellation will take effect on the following process date. For example, if your subscription renewal d
You can easily make changes to your subscription from the account page. Simply click the "Account" tab at the top of the page. Enter your email and the password that you created when you first purchased to manage your subscription. If you cannot reme
We accept Visa, MasterCard, American Express, and Discover. *Please note, we cannot split payments between payment methods. Due to PayPal's policy, we cannot accept payments via PayPal.
You must be 21 year of age or over to purchase our products online. Please see here for information on how your age is verified.